FAQ

Aptyv drinks are functional, no-added-sugar beverages designed for daily use - combining vitamins, botanicals and natural caffeine for clean performance without artificial flavours or heavy sweetness.

• Enliven - supports focus + mental clarity with lion’s mane, B-vitamins and natural caffeine.
• Refresh - supports hydration + daily wellness with electrolytes, vitamin C and botanicals.

If you’re new to Aptyv, the Mixed Case is the simplest starting point.

Yes - both blends include natural caffeine from guarana. If you’re sensitive to caffeine, enjoy earlier in the day.

Yes - Aptyv drinks are 100% vegan and plant based.

No - we use natural flavours and steviol glycosides from the stevia leaf for light sweetness without sugar spikes. No artificial colours or flavours and no preservatives.

There is no added sugar. Any sweetness comes from stevia and small amounts of fruit juice.

Aptyv drinks do not contain common allergens such as dairy, gluten, soy or nuts.

Due to natural caffeine and botanicals, Aptyv is not recommended for children, during pregnancy or breastfeeding. If unsure, consult a healthcare professional.

Store in a cool, dry place. Serve chilled for the best experience.

• Enliven - citrus-forward with yuzu, ginger and lychee notes
• Refresh - crisp pomegranate, cranberry and garden mint

Flavours are balanced, not sugary, and designed for adult palates.

If you’re exploring for the first time, the mixed case is your best move.

Aptyv is used by busy professionals, students, cyclists, runners and anyone who wants clean functional support without sugary energy drinks.

Yes - Refresh supports hydration and contains electrolytes, while Enliven supports focus and clarity for training, studying, commuting or work.

Common times include:
• morning clarity
• pre-study or focus work
• mid-afternoon slump
• pre-training
• post-run hydration

Usage is flexible - find what fits your day.

Yes - Aptyv is designed for daily-friendly use for most adults. If you’re caffeine-sensitive, start with one can to gauge your preference.

Aptyv uses natural caffeine + botanicals for a smoother feel. No added sugar, no syrupy aftertaste.

Aptyv contains minimal natural sugars from fruit juice and no added sugar, making it suitable for most low-sugar approaches.

Yes - Aptyv contains no gluten.

Yes - all blends are 100% vegan.

Choose your drink and delivery frequency. You’ll save automatically on every renewal.

No - no commitments, no lock-ins, no admin fees.

Yes - you control everything. Just hit pause, skip, reschedule or cancel in your subscription portal.

Yes - switch between Enliven and Refresh anytime.

Yes - choose monthly, 2 month or quarterly schedules.

Yes - free mainland UK shipping on all orders.

Most orders arrive within 1–3 working days.

We use Royal Mail Tracked 24 and Tracked 48 services. Tracking is automatically emailed to you.

No - for health and safety reasons, opened beverages are not returnable under any circumstances.

Unopened products in original condition may be returned within 14 days. Full details are on our Shipping & Returns page.

Yes - you’ll receive both confirmation and tracking emails automatically.

Submit a message via the Contact Us form immediately with your name and order details.
If the parcel hasn’t shipped, we’ll update it for you.